Product Support

I would like to know more about one of the products you are selling. Who do I contact?
Please contact us with any inquiries you may have, we respond to all inquires within 24 hours on business days. Or even better you can contact us with instant messaging for faster answers. Just click the live chat button on the right to ask your questions instantly to us if we are online.

Do you ship your products?
All of our products are available for download and you will be able to get your purchase much quicker. If you require your purchase to be shipped to you, please contact us before you make your purchase.

My order has not arrived yet. What should I do?
Please be patient, depending on your current destination arrival times shall vary. At latest you should receive your order within 24 hours, but usually download orders take around 1 – 2 hours. If you have not received your product within 3 days, please notify us by sending us an email and we shall investigate straight away.

Are the products for sale downloadable?
All products are downloadable but if desired you may receive the product on DVD disc. To order the product on DVD you must contact us before you purchase.

I am running on a Mac, will your products work on my system?
Yes. As long as you are sure your mac can open .avi files for the product Muzzle Flash Elite, you will be fine.nbsp;

If you still need help or would like to know more please choose one of the following steps:
1. Do a forum search to find related topics.
2. Post a new topic in the forum for your question to be answered.